Come sbucciare una mela

Come pulire e filettare un pesce

Come apparecchiare la tavola (1)

Come stappare una bottiglia di vino e servirlo

Fare lo chef: un'intervista

Cosa fare e cosa non fare quando si prepara un caffè

Come apparecchiare la tavola (2)

VOCABULARI: MENJARS I BEGUDES

Diccionari temàtic d'imatges amb la pronúncia en: anglès, francès, italià, alemany, xinès i japonès:

http://www.lingoclub.com/html2/index.php?option=com_easytable&view=easytable&id=4%3Afood-a-drink&Itemid=142

WHAT TIME IS IT?

A simple video showing how to tell time in English:

http://www.youtube.com/watch?v=3icBxO6Wjz0



Computer activities to teach and revise time in English:

http://www.teachingtime.co.uk/

http://www.languageguide.org/english/telling-time/

A resource for teachers and students to learn everything  about the concept of time.

http://www.time-for-time.com/

VOCABULARY: THE KITCHEN

Computer activities to learn new vocabulary related to the things we can find the kitchen, how to write the names and how to pronounce them. It includes a listening quiz.


1. http://www.languageguide.org/english/vocabulary/kitchen/

2. http://www.languageguide.org/english/vocabulary/kitchen2/

37 things in the kitchen (watch, read and pronounce)

Il perfetto cameriere

Comprensione audio 1

Rispondi alle domande:

Nel mondo dei trasporti aerei attualmente

o   sono in vista cambiamenti.

o   non ci sono cambiamenti.

o   Due compagnie aeree americane stanno per entrare sul mercato.

o   Una nuova compagnia aerea americana sta per entrare sul mercato e un’altra  invece ha problemi.

In tutto il mondo diverse compagnie aeree

o   sono fra loro in concorrenza.

o   cercano di unirsi.

Una compagnia di voli a basso prezzo ha annunciato che

o   estenderà la possibilità di fare prenotazioni.

o   ridurrà la possibilità di riservare posti.

Un’altra compagnia di voli a basso prezzo

o   aumenta i collegamenti aerei europei.

o   amplia la sua offerta anche con un collegamento extraeuropeo.

Per Alitalia

o   non ci sono in vista cambiamenti.

o   sono in vista cambiamenti a causa dei soci franco-danesi.

Video promozionale di una agenzia di viaggi - contenuto utile per vedere diversi formati di offerte turistiche

http://vimeo.com/20133217

Car Rental

VIDEO: How to fillet and prepare round fish

A quick method on how to fillet and cook round fish. Prepare your round fish with our expert tips.


http://www.videojug.com/film/how-to-fillet-and-prepare-round-fish

VIDEO: Glassware at the bar

Something every bartender should know:

• What is a "shot glass"?
• What is a "rocks glass"?
• What is a "Collins" or "highball glass"?
• What is a "pilsner glass"?
• What is a "cordial glass"?
• What is a "martini glass"?
• What is a "brandy snifter"?
• What is the difference between a white wine glass and a red wine glass?

 In this link you'll find the answers:

 http://www.videojug.com/interview/glassware-at-the-bar

VIDEO: Go glamping! (Glamourous camping)

VIDEO: A 7-star hotel in Dubai

VIDEO: At the travel agency

VIDEO: At the concierge desk. Booking a tour.

LISTENING: Airport announcements

VIDEO: Shopping & sight seeing

VIDEO: At the Customs desk

VIDEO: At the hotel

VIDEO: At the bar

VIDEO: At the restaurant

VIDEO: At the airport

VIDEO: Checking into a hotel

TEACHING RESOURCES!

In this page there's a collection of hundreds of lessons and materials you'll definitively use with your students!


Tourism lessons:
http://www.eslflow.com/Tourismlessons.html

Giving directions:
http://www.eslflow.com/citycountryfollowingdirections.html

Complaints and requests:
http://www.eslflow.com/complaintsandrequestslessonplans.html

Business letter/e-mail writing:
http://www.eslflow.com/LetterWriting.html

READING: CAREERS IN TOURISM

The tourism industry is divided into five sectors: Accommodation, Food and Beverage Services, Recreation and Entertainment, Transportation, and Travel Services. Within each sector there are many different occupations.

In this website you'll find full descriptions of the different jobs related to these fields:


http://www.go2hr.ca/careers-tourism/careers

LISTENING RESOURCES!

A collection of resources to practise some Practical English: role-plays and dialogues to listen and read about the following topics:

• Air Travel

• Railway Travel

• Bus Travel

• Car Travel

• Hotel

• Restaurant

• Health problems

• Shopping

• Banking

• Police

• At the post office

• At the copy center

• Leisure Time

http://www.audioenglish.net/english-learning/efl_practical_english.htm

READING: How much do you tip?

A power point presentation.

Many tourists that travel to other countries are not aware of the different tipping customs existing in different countries. So it is very important to get acquainted with those customs so that you can advise tourists wisely and avoid uncomfortable situations.



http://www.slideshare.net/maochoa35/how-much-do-you-tip-presentation?type=powerpoint

WATCH AND READ: Spend a pound to spend a penny

Irish budget airline Ryanair has said it is considering charging passengers for using the toilet while flying.

http://news.bbc.co.uk/2/hi/business/7914542.stm

Can you imagine being charged for using the toilets on a flight?
 

- What is your opinion on this?

- Can you make any sense of this policy?

READING: 'Paris Syndrome' strikes Japanese

A dozen or so Japanese tourists a year have to be repatriated from the French capital, after falling prey to what's become known as "Paris syndrome".


http://news.bbc.co.uk/2/hi/6197921.stm


Have you ever experienced something similar to this in Paris or anywhere else?

REMEMBER TO ASK POLITELY

When dealing with customers (tourists, guests, etc), it is very important to be polite to them so that they feel that they are being treated in a special way.  

Indirect Questions in English allow us to be able to ask certain questions while sounding more polite than if we used a simple direct question. 

Have a look at the following presentation in which you will find different expressions to start using indirect questions.


http://www.slideshare.net/maochoa35/indirect-questions-for-politeness-1448392?type=presentation

READING: Online guided tours

This website is a great source for students where they can see examples and learn how to give a tour. All the continents are represented.

http://www.virtourist.com/

VIDEO: Flight attendants go creative

Times seem to be changing and we are witnessing new creative ways to get passengers´ attention to the important flight safety instructions. Let´s see these two entertaining ways to present such instructions:

Flight attendants who rap:
http://www.youtube.com/watch?v=G9lZV_828OA&feature=player_embedded#!


Flight attendants who dance:
http://www.youtube.com/watch?v=Lqh8e2KYIrU&feature=player_embedded


So which approach do you prefer as a passenger, the traditional one or the creative one? Do you really think passengers pay more attention to flight safety instructions with the rap and the dancing?

GEOGRAPHY COMPUTER GAMES

When you work in the Tourism sector it is important to have a good knowledge of where places are: imagine you have to book a holidays for some clients, or you are just curious about exactly where a tourist comes from. 

Check your world geography playing this game. I bet you don´t find it that easy. Good luck!

http://www.travelpod.com/traveler-iq


If you want to concentrate on your European geography knowledge, you can do this QUIZ.

http://www.lizardpoint.com/fun/geoquiz/euroquiz.html

READING: Important information when travelling in Europe

A power point presentation

Millions of people from all around the world visit Europe every year. Here you have some important information tourists or business people should know when travelling in Europe. 




http://www.slideshare.net/maochoa35/tourism-in-europe-presentation?type=powerpoint

PRONUNCIATION BASICS

Learning the sounds of a new language can sometimes be tough for some students, especially those sounds that are inexistent in their mother tongue. It is very important to be able to communicate successfully what we want to say and sometimes pronunciation becomes an issue as communication can break down due to words being pronounced incorrectly. 


Here is a funny video about it:


 http://www.youtube.com/watch?v=5Z_3AhZh8Y0

Here you have a great website where students can have fun reviewing the English sounds they already know:

http://cambridgeenglishonline.com/Phonetics_Focus/

WRITING: Create your own CV online

When you apply for a job, it is usual to include a curriculum vitae, or CV (called résumé in the US). This is a list of your personal details, educational history, qualifications, experience, and interests—that is to say, the story of your life from a professional point of view.  

Europass is a new way of helping people to make their skills and qualifications clearly and easily understood in Europe (European Union, EFTA/EEA and candidate countries) and move anywhere in Europe.

https://europass.cedefop.europa.eu/cvonline/cv.jsp?forward=before&localeStr=en_GB

VIDEO: Cultural gaffes, social mistakes

Watch some examples of cultural gaffes acted out, then get some advice on how to try to avoid making such mistakes when dealing with people from other cultures.


http://wws.peacecorps.gov/wws/multimedia/videos/culturalgaffes/

http://wws.peacecorps.gov/wws/multimedia/videos/culturalgaffes2/


You will also find the transcripts to the videos


In addition, here are some pages you may find interesting:


http://www.culturosity.com/pdfs/What%20is%20Cultural%20Awareness.pdf
http://www.executiveplanet.com/index.php?title=Main_Page
http://chinafta.nzte.govt.nz/solutions/culture/business-etiquette.html
http://www.culturosity.com/articles.htm

WRITING A CV AND A COVERING LETTER

A power point presentation

In the tourism industry, in which there are a lot of jobs but also a lot of people competing for one, you have to remember CVs are the entrance door to the labour market, so getting a job could depend on how successfully your CV manages to present your experience and your personal qualities for that job.
So as not to go wrong here are some tips about writing a CV and a covering letter.

http://www.slideshare.net/maochoa35/how-to-write-a-cv-and-a-covering-letter-presentation?type=powerpoint

ROLE-PLAY ACTIVITY: Checking a schedule

Write a role-play conversation on the phone between a tour guide and a hotel receptionist following these cues and then act it out:

The tour guide has the following information: arrive 13.00 (later than booked), non-smoking section, 16 pax, 2 vegetarian, no children.

 

The receptionist has this information: arrive 12.30, non-smoking section, 18 pax, no vegetarian meals booked, no children/high chairs.

READING: Eco-friendly vacations

Many of you may have heard terms such as Ecotourism, Sustainable Tourism, etc. Nowadays more and more tourists are concerned about the impact their visit may have on the environment and culture of the place visited. As more regions and countries develop their tourism industry, it produces significant impacts on natural resources, consumption patterns, pollution and social systems. People who are going to work in the tourism sector should be aware of this new trend. Let´s have a look at this brochure with suggestions about eco-friendly destinations.

http://www.slideshare.net/maochoa35/ecotourism-1001194?type=document

VIDEO: Too fat to fly

What about if you were charged twice for your plane ticket because of being obese? This controversial policy some North American airlines are starting to put into practice is being questioned by many people. These airlines often claim that a common complaint from their passengers is having to sit next to an obese person. Obviously this policy has its defenders and its detractors. Watch and listen to the following video and please give your opinion on this matter.

http://www.youtube.com/watch?v=Gx9ICWLyHfU&feature=related

VIDEO: Cheapo Airlines

A funny video!

Low cost airlines are reducing costs these days so as to offer cheaper and cheaper fares to passengers. Thus they charge passengers for food, extra weight, headphones, etc. Have a look at this video which satirizes low cost airlines and the fact they almost sell everything so as to make a profit. What is your opinion on low cost airlines?

http://www.youtube.com/watch?feature=player_embedded&v=Q-nX6g148mA#!

VIDEO: What to do at the airport

Imagine you are working in a travel agency and a customer who has never flown before asks you what he/she should know about travelling by air. Have a look at this video where you will get to know the basics about air travel. Would you add anything else?


 http://www.videojug.com/interview/basic-air-travel


You will also find the transcript of what's being said in the link.

READING: 48 hours in a city

What would you recommend tourists to go and see if they only have 48 hours in a city?

Here's a collection of recommendations from The Independent to read:

http://www.independent.co.uk/travel/48-hours-in/

WRITING A LEAFLET: City break holidays

Very often tourists take what we call city break holidays in which they spend a couple of days in a well-known city. To be able to make the most of such a short visit, it is a must for the traveller to have a leaflet with tourist information for a city break visit. This is typically known as a 48 hour-in-a-city report. As a Tourism student you should know how to write this type of leaflet. It has to follow a certain pattern. Let´s see in the following document the parts a 48 hours-in-a-city report must have. This is just a basic example whose structure can be modified:

http://issuu.com/maochoa35/docs/48-hours-in?mode=embed&viewMode=presentation&layout=http%3A%2F%2Fskin.issuu.com%2Fv%2Flight%2Flayout.xml&showFlipBtn=true

COMPLAINING

A power-point presentation on oral and written complaints.

http://www.slideshare.net/maochoa35/written-and-oral-complaints-presentation?type=powerpoint

Alberghiera.it la scuola alberghiera online

Questa pagina potrebbe bastare per un corso intero! C'è un po' di tutto: complimenti agli autori.

Attrezzi e utensili per il settore alberghiero: una presentazione powerpoint tratta dal sito dell'Istituto alberghiero Marconi di Viareggio

http://www.alberghieromarconiviareggio.it/albvg/Materiali%20Didattici/Serale/Cucina/2010-11-04%20Attrezzi%20e%20Utensili.ppt

READING: A travel agency

READING ACTIVITY

Look at this website of a travel agency specialising in business travel.  According to the website, which products and services does Hardwick Travel provide?

http://www.britishcouncil.org/professionals-specialisms-tourism-11.htm

LISTENING: Future trends in tourism

LISTENING ACTIVITY

So how will tourism develop in the future?

 http://www.britishcouncil.org/professionals-specialisms-tourism-10.htm

ARTICLE: Fair trade and sustainable tourism.

 READING ACTIVITY


An increasing number of customers are concerned about the impact of tourism on destination communities and the environment.  Fuelled by regular newspaper reports on the consequences of travel and tourism, today’s customers are looking for ways of continuing to have holidays, but minimizing the negative effects of them.  Tour operators must respond to this demand, and do more than just pay lip service to ideas of fair trade and sustainable tourism.
http://www.britishcouncil.org/professionals-specialisms-tourism-9.htm

ARTICLE: A different destination

READING ACTIVITY

In these days of mass tourism it’s difficult to find any destinations that have managed to escape the impact of the tourist industry.  It’s harder still to find a beautiful palm tree-filled slice of paradise that has not been irrevocably changed by tourism.  And yet Siwa, an idyllic Egyptian oasis, has somehow managed to embrace a very limited amount of tourism and is so far keeping its unique culture and way of life more-or-less intact.


http://www.britishcouncil.org/professionals-specialisms-tourism-5.htm

ARTICLE: Cruising on the up and up

READING ACTIVITY

There’s been a remarkable turnaround in the cruise holiday industry.  Once seen as the domain of the wealthy, silver-haired and largely American holiday-maker, cruising is now appealing to everyone and every pocket.

http://www.britishcouncil.org/professionals-specialisms-tourism-4.htm

CRUISE VOCABULARY

Develop your cruise vocabulary

http://www.learnenglish.org.uk/CET/cet_profs/tourism4_3gapdd.htm

AIR TRAVEL VOCABULARY

Develop your vocabulary of air travel.

http://www.learnenglish.org.uk/CET/cet_profs/tourism3_3gapdd.htm

ARTICLE: Budget airlines

READING ACTIVITY

Three news articles about budget airlines.

http://www.britishcouncil.org/professionals-specialisms-tourism-3.htm

HOW GOOD IS YOUR VOCABULARY OF TOURISM?

How good is your vocabulary of tourism?

Find out here!
http://www.learnenglish.org.uk/CET/cet_profs/tourism1_3gapdd.htm

READING: The original Grand Tour

READING ACTIVITY

A couple from Odcombe, Somerset, have just completed a remarkable journey following in the footsteps of Thomas Coryate, a 17^th century traveller who pioneered the Grand Tour.
http://www.britishcouncil.org/professionals-specialisms-tourism-1.htm

ARTICLE: Baggage handling systems

READING ACTIVITY

Over the last few years in Europe and the US the cost of airfares has decreased considerably. Consequently, the number of passengers has increased dramatically. Along with cheaper airfares and newer aircraft there have been other improvements to air travel that are less obvious. The area of baggage handling is an example. Learn more about these developments here.
http://www.britishcouncil.org/professionals-specialisms-airlines-1.htm

PODCAST: Ethical tourism

LISTENING COMPREHENSION ACTIVITY

Listen to this conversation between a travel agent and a customer about choosing the best holiday.

http://www.britishcouncil.org/learnenglish-podcast-professionals-ethical-tourism.htm

ARTICLE: Ethical tourism

The move towards 'responsible consumerism', with supermarkets now stocking a wide range of fair trade products is leading to a new form of tourism. Supermarket shoppers are more and more aware of where goods come from and the conditions they are produced under. Similarly, consumers are looking for holidays that do not have damaging effects on developing countries.
http://www.britishcouncil.org/professionals-specialisms-ethical-tourism-1.htm

HOTEL AMENITIES

READING

You are going to read part of a brochure advertising a hotel. Before you read, decide what the three most important things you look for are when staying in a hotel? Now read the brochure and try an activity on hotel facilities.

http://www.britishcouncil.org/learnenglish-professionals-specialisms-hotel-english-1.htm

CAREERS IN TOURISM

LISTENING COMPREHENSION ACTIVITY

Maybe you already work in tourism or you think you would like to.  Find out more about careers.
You will hear a lecture about careers in tourism.  

Extend your vocabulary with more jobs related to tourism.

http://www.britishcouncil.org/professionals-specialisms-tourism-12.htm

AT THE TRAVEL AGENCY

LISTENING COMPREHENSION ACTIVITY

Listen to Andre, Fiona, Stuart and Anita describing their travel companies

http://www.britishcouncil.org/professionals-specialisms-tourism-8.htm

TYPES OF ACCOMODATION

LISTENING COMPREHENSION ACTIVITY

Listen to a dialogue between a travel agent and a couple asking about holiday accommodation
http://www.britishcouncil.org/professionals-specialisms-tourism-7.htm

TOURIST INFORMATION

LISTENING COMPREHENSION ACTIVITY

Listen to a tourist asking for information in a tourist information office.

http://www.britishcouncil.org/professionals-specialisms-tourism-6.htm

TRAVEL AGENTS

LISTENING COMPREHENSION ACTIVITY
 
Listen to a travel agent explaining what he does. 

http://www.britishcouncil.org/professionals-specialisms-tourism-2.htm

AT A LOST LUGGAGE DESK

 LISTENING COMPREHENSION ACTIVITY

A passenger’s baggage hasn't arrived at London Heathrow. She's gone to the ‘’Aeroa Lost Luggage’’ counter to report the loss.

http://www.britishcouncil.org/professionals-specialisms-airlines-2.htm

MAKING A HOTEL BOOKING

LISTENING COMPREHENSION ACTIVITY

Listen to a telephone conversation between a hotel receptionist and a person trying to make a booking. The line is bad but the receptionist has the telephone skills to deal with this problem.
http://www.britishcouncil.org/learnenglish-podcast-professionals-hotel-english.htm

TALKING TO YOUR CUSTOMERS

Providing good customer service is an art. Part of this art is knowing the right (accepted) things to say when talking to a client, customer, passenger, etc. The exercises below will help you learn and practice the right way to talk to your customers in English. They will train you to sound more "natural" when speaking English, which will lead to a better experience for both you and the people you talk to:

Politeness training for hotel industry workers (ESL/ELT) 1
Politeness training for hotel industry workers (ESL/ELT) 2
Politeness training for hotel industry workers (ESL/ELT) 3
Politeness training for hotel industry workers (ESL/ELT) 4
Politeness training for hotel industry workers (ESL/ELT) 5
Politeness training for restaurant and bar staff (ESL/ELL) 1
Politeness training for restaurant and bar staff (ESL/ELL) 2
Politeness training for restaurant and bar staff (ESL/ELL) 3
Politeness training for restaurant and bar staff (ESL/ELL) 4
Politeness training for restaurant and bar staff (ESL/ELL) 5
Politeness training for travel/tourism related jobs (ESL/ELL) 1
Politeness training for travel/tourism related jobs (ESL/ELL) 2
Politeness training for travel/tourism related jobs (ESL/ELL) 3
Politeness training for travel/tourism related jobs (ESL/ELL) 4
Politeness training for travel/tourism related jobs (ESL/ELL) 5

TRAVEL TOURISM

If you work (or would like to work) in the tourism industry (as a travel agent, tour guide, flight attendant, etc.), and want to learn the most useful English terms and expressions used in your field, these exercises are for you! They will help you to speak better English, to use proper words, and to communicate better with anyone you deal with. All of the exercises are free.

http://www.englishformyjob.com/ell_traveltourism.html

English through pictures for travel/tourism industry workers 1
English through pictures for travel/tourism industry workers 2
English through pictures for travel/tourism industry workers 3
English through pictures for travel/tourism industry workers 4
English through pictures for travel/tourism industry workers 5


English for travel agents | Travel-related vocabulary 1 (General vocabulary)
English for travel agents | Travel-related vocabulary 2 (General vocabulary)
English for travel agents | Travel-related vocabulary 3 (General vocabulary)
English for travel agents | Practice conversations 1 (Q & A)
English for travel agents | Practice conversations 2 (Q & A)
ESL for tour guides/tourist information center workers 1 (Vocabulary matching)
ESL for tour guides/tourist information center workers 2 (Vocabulary matching)
ESL for tour guides/tourist information center workers 3 (Vocabulary matching)
ELL: Talking to tourists in English 1 (General vocabulary)
ELL: Talking to tourists in English 2 (General vocabulary)
Talking about specific travel destinations 1 (General vocabulary)
Talking about specific travel destinations 2 (General vocabulary)
English for flight attendants/cabin crew 1 (Vocabulary matching)
English for flight attendants/cabin crew 2 (Vocabulary matching)
English for flight attendants/cabin crew 3 (Vocabulary matching)
English for flight attendants/cabin crew 4 (Q & A)
English for airport/airline check-in workers 1 (General vocabulary)
English for airport/airline check-in workers 2 (General vocabulary)
English for airport/airline check-in workers 3 (General vocabulary)

HOTEL INDUSTRY

If you work (or are looking for work) in a hotel (reception/management), motel, resort, spa, etc., and want to learn the common English terms and expressions that are used in such places, these exercises are for you! They will help you to speak better English, to use proper words, and to communicate better with guests. All of the exercises are free.

http://www.englishformyjob.com/ell_hotelindustry.html

Visual English: Hotel industry vocabulary 1
Visual English: Hotel industry vocabulary 2
Visual English: Hotel industry vocabulary 3
Visual English: Hotel industry vocabulary 4
Visual English: Hotel industry vocabulary 5


English for hotel employees (reception desk, bellhops, etc.) 1 (General vocabulary)
English for hotel employees (reception desk, bellhops, etc.) 2 (General vocabulary)
English for hotel employees (reception desk, bellhops, etc.) 3 (General vocabulary)
English for hotel employees (reception desk, bellhops, etc.) 4 (General vocabulary)
English for hotel industry staff - Talking with guests 1 (Q & A)
English for hotel industry staff - Talking with guests 2 (Q & A)
English for hotel industry staff - Talking with guests 3 (Q & A)
English for hotel/resort staff 1 (Vocabulary matching)
English for hotel/resort staff 2 (Vocabulary matching)
English for hotel/resort staff 3 (Vocabulary matching)
English for spa/ health resort staff 1 (General vocabulary)
English for spa/ health resort staff 2 (General vocabulary)
English for spa workers (Vocabulary matching)
English for spa workers (Vocabulary matching)
English for resorts | Casino-resorts 1 (Q & A)
English for resorts | Casino-resorts 2 (Q & A)

FOOD & BEVERAGE

If you work (or are looking for work) in a restaurant, cafe, bar, etc., and want to learn the common English terms and expressions that are used in such places, these exercises are for you! They will help you to speak better English, to use proper words, and to communicate better with customers. All of the exercises are free.
http://www.englishformyjob.com/ell_foodandbeverage.html

Visual English: Food & Beverage industry vocabulary 1
Visual English: Food & Beverage industry vocabulary 2
Visual English: Food & Beverage industry vocabulary 3
Visual English: Food & Beverage industry vocabulary 4
Visual English: Food & Beverage industry vocabulary 5


English for restaurant service staff 1 (General vocabulary)
English for restaurant service staff 2 (General vocabulary)
English for restaurant service staff 3 (General vocabulary)
English for restaurant workers | Talking to customers 1 (Q & A)
English for restaurant workers | Talking to customers 2 (Q & A)
English for restaurant workers | Talking to customers 3 (Q & A)
English for cafe staff/ baristas | Talking to customers 1 (General vocabulary)
English for cafe staff/ baristas | Talking to customers 2 (General vocabulary)
English for bartenders/bar staff 1 (Vocabulary matching)
English for bartenders/bar staff 2 (Vocabulary matching)
Talking to customers in bars/clubs 1 (Q & A)
Talking to customers in bars/clubs 2 (Q & A)
English for people working in catering 1 (General vocabulary)
English for people working in catering 2 (General vocabulary)
English for people working in catering 3 (Vocabulary matching)
English for people working in catering 4 (Vocabulary matching)