REMEMBER TO ASK POLITELY

When dealing with customers (tourists, guests, etc), it is very important to be polite to them so that they feel that they are being treated in a special way.  

Indirect Questions in English allow us to be able to ask certain questions while sounding more polite than if we used a simple direct question. 

Have a look at the following presentation in which you will find different expressions to start using indirect questions.


http://www.slideshare.net/maochoa35/indirect-questions-for-politeness-1448392?type=presentation