VIDEO: Glassware at the bar

Something every bartender should know:

• What is a "shot glass"?
• What is a "rocks glass"?
• What is a "Collins" or "highball glass"?
• What is a "pilsner glass"?
• What is a "cordial glass"?
• What is a "martini glass"?
• What is a "brandy snifter"?
• What is the difference between a white wine glass and a red wine glass?

 In this link you'll find the answers:

 http://www.videojug.com/interview/glassware-at-the-bar

VIDEO: At the bar

LISTENING RESOURCES!

A collection of resources to practise some Practical English: role-plays and dialogues to listen and read about the following topics:

• Air Travel

• Railway Travel

• Bus Travel

• Car Travel

• Hotel

• Restaurant

• Health problems

• Shopping

• Banking

• Police

• At the post office

• At the copy center

• Leisure Time

http://www.audioenglish.net/english-learning/efl_practical_english.htm

TALKING TO YOUR CUSTOMERS

Providing good customer service is an art. Part of this art is knowing the right (accepted) things to say when talking to a client, customer, passenger, etc. The exercises below will help you learn and practice the right way to talk to your customers in English. They will train you to sound more "natural" when speaking English, which will lead to a better experience for both you and the people you talk to:

Politeness training for hotel industry workers (ESL/ELT) 1
Politeness training for hotel industry workers (ESL/ELT) 2
Politeness training for hotel industry workers (ESL/ELT) 3
Politeness training for hotel industry workers (ESL/ELT) 4
Politeness training for hotel industry workers (ESL/ELT) 5
Politeness training for restaurant and bar staff (ESL/ELL) 1
Politeness training for restaurant and bar staff (ESL/ELL) 2
Politeness training for restaurant and bar staff (ESL/ELL) 3
Politeness training for restaurant and bar staff (ESL/ELL) 4
Politeness training for restaurant and bar staff (ESL/ELL) 5
Politeness training for travel/tourism related jobs (ESL/ELL) 1
Politeness training for travel/tourism related jobs (ESL/ELL) 2
Politeness training for travel/tourism related jobs (ESL/ELL) 3
Politeness training for travel/tourism related jobs (ESL/ELL) 4
Politeness training for travel/tourism related jobs (ESL/ELL) 5

FOOD & BEVERAGE

If you work (or are looking for work) in a restaurant, cafe, bar, etc., and want to learn the common English terms and expressions that are used in such places, these exercises are for you! They will help you to speak better English, to use proper words, and to communicate better with customers. All of the exercises are free.
http://www.englishformyjob.com/ell_foodandbeverage.html

Visual English: Food & Beverage industry vocabulary 1
Visual English: Food & Beverage industry vocabulary 2
Visual English: Food & Beverage industry vocabulary 3
Visual English: Food & Beverage industry vocabulary 4
Visual English: Food & Beverage industry vocabulary 5


English for restaurant service staff 1 (General vocabulary)
English for restaurant service staff 2 (General vocabulary)
English for restaurant service staff 3 (General vocabulary)
English for restaurant workers | Talking to customers 1 (Q & A)
English for restaurant workers | Talking to customers 2 (Q & A)
English for restaurant workers | Talking to customers 3 (Q & A)
English for cafe staff/ baristas | Talking to customers 1 (General vocabulary)
English for cafe staff/ baristas | Talking to customers 2 (General vocabulary)
English for bartenders/bar staff 1 (Vocabulary matching)
English for bartenders/bar staff 2 (Vocabulary matching)
Talking to customers in bars/clubs 1 (Q & A)
Talking to customers in bars/clubs 2 (Q & A)
English for people working in catering 1 (General vocabulary)
English for people working in catering 2 (General vocabulary)
English for people working in catering 3 (Vocabulary matching)
English for people working in catering 4 (Vocabulary matching)